API support
Include the endpoint, response status, request ID if available, and whether the issue affects compile, score, usage, or account flows.
Contact
Get help with Alinafe.
Send API support, billing questions, enterprise plan notes, and responsible security reports to the same mailbox.
Billing
For Stripe checkout, invoices, subscription status, or billing portal issues, include the billing email and plan name.
Security
Use the subject prefix SECURITY: for vulnerability reports. Do not include live API keys in screenshots or logs.